Customer
Contact details, address, notes, history and files.
LOCAL-FIRST · PROFESSIONAL ORGANISATION · CONTROLLED COMMUNICATION
Your professional ITHAKI, from one appointment to a complete technical team.
A clean portal for solo professionals and companies: customers, jobs, appointments, costs, history, printing, export and statistics. Business records remain local and are not uploaded automatically to a central server.
Offline local recordsAndroid and computerOptional local server/LANVisible communication protection mode
Clear promise: customer records, appointments, costs, history, statistics, export and printing work without internet. Remote messages need connectivity. A private local server can be used after suitable configuration. SMS/MMS depend on the mobile network.
From first contact to completion
Appointment
Date, time, technician, confirmation, reschedule and cancellation.
Job
Summary, work performed, materials, services and status.
Cost
Net value, VAT, total and printable summary.
Analysis
Days, hours, appointments and income by period.
Security explained, not exaggerated
Local data
Customers, jobs, financial records and calendar stay local. The user chooses when to export or transfer the file.
Protected communication
ITHAKI shows the actual active protection mode. Stronger encryption is used where supported and enabled; not every community is labelled end-to-end encrypted without technical verification.
Private local network
With suitable configuration, a computer or private server can be used on a LAN without public internet for local workflows.
Two ready-to-use workflow examples
🔥 Solo heating technician
Thermi Service · Nikos Papadopoulos
| Monday | 09:00 Service · 13:00 Combustion tuning |
|---|---|
| Tuesday | 09:00 Emissions check · 13:00 Fault repair |
| Wednesday | 09:00 Service · 13:00 Nozzle replacement |
| Thursday | 09:00 Cleaning · 13:00 Adjustment |
| Friday | 09:00 Contract visit · 13:00 Urgent call |
10 customers, two appointments per day, materials and labour, VAT, history and weekly income.
❄️ HVAC company with 5 technicians
CLIMA5 Technical
| 08:00 | Preventive maintenance |
|---|---|
| 11:00 | Fault diagnostics |
| 15:00 | Installations and inspections |
| Team | 5 technicians with skills and avatars |
| Week | 15 customers and 15 scheduled appointments |
Technician assignment, job cost, weekly overview and busiest day/hour statistics.
Modern tools without losing control
Export and print
JSON backup/editing, printable reports and summary sharing.
Messages and files
Internal or external sending only when selected, with recipient preview and visible protection mode.
Statistics
Appointments and income by day, week and month, plus busiest hours.
Verified professional account
The local app keeps customers, appointments, jobs and financial records only on the device. For optional public professional verification, the professional sends an application and the minimum necessary proof directly to okithaki@gmail.com. The attachment does not pass through the app server. After manual review, an account name and one-time activation code are sent, not a permanent password.